OCLC Mobile Application Privacy Policy

Please read this Privacy Policy carefully before using the Digby™ by OCLC mobile application (the "Service" or the “App”), provided by OCLC, Inc. ("us", "we", or "our").

The use of the Service is governed by this Privacy Policy. This Privacy Policy applies to all users who access or use the Service. By accessing or using the Service, you agree to be bound by the Policy. If you disagree with any part of this Privacy Policy, you may not access the Service.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our OCLC Digby End User License Agreement, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with information about you and your use of the Service, including but not limited to your user ID, your institution’s ID, information about your use of their Service, your mobile device type and operating system, and your geographic location. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you. including Google Analytics. For more information about how Google handles your data you can access their privacy policy here: https://www.google.com/intl/en/policies/privacy/.

Log Data

Whenever you use our Service, to assist in identifying and correcting errors, we collect data and information on your phone called Log Data. This Log Data may include information such as your devices’ Internet Protocol (“IP”) address, device name, operating system version, configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Service Providers

At times OCLC may employ third-party companies due to the following reasons:

  • To improve our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

These third parties may have access to data you provide via the Service to perform the tasks assigned to them on our behalf. They are obligated to keep this data secure and are not permitted to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, and we strive to use commercially reasonable means of protecting it. However, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children’s Privacy

This Services is not intended for anyone under the age of 16. We do not knowingly collect personal identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

For additional information about OCLC’s privacy practice please consult the OCLC Privacy Policy available here: https://www.oclc.org/en/policies/privacy.html

If you have any questions or suggestions about our Mobile Privacy Policy, do not hesitate to contact us at [email protected] or write to:

OCLC, Inc.
Customer Service, ATTN: Privacy
6565 Kilgour Place
Dublin, Ohio 43017-3395